Role I Play
As a Nurse Shift Manager, my role was to lead and support a team of oncology nurses, ensuring safe, efficient, and compassionate care. I was responsible for coordinating staffing, overseeing patient flow, and mentoring nurses during high-acuity chemo treatments.
Team Collaboration
I worked closely with bedside nurses, physicians, pharmacists, and team leaders to align on treatment protocols. I also partnered with case managers and social workers to support patient needs beyond the infusion chair, ensuring continuity of care.
Outcome
Through consistent leadership presence, clear communication, and evidence-based practice, our team reduced adverse events, improved treatment timeliness, and increased overall staff morale. Patients and families reported higher satisfaction, and our unit demonstrated measurable gains in both safety and efficiency.